Terms of service.

Last Updated: May 5, 2024

Welcome to Ashlynn Racquel Media!

These Terms of Service outline the rules for using Ashlynn Racquel's website (ashlynnracquelmedia.com). By accessing the site, you agree to these terms.

Key Terms:

  • Content: Logos, designs, text, images, and other materials on the site.

  • Site: The ashlynnracquel.com website and its subpages.

  • Ashlynn Racquel: Ashlynn Racquel, LLC and Ashlynn Racquel Media.

TERMS AND CONDITIONS:

Ashlynn Racquel Media does not provide refunds for any services under any circumstance once design work has started. At the start of a project, design time has been accumulated and refunds are no longer applicable. Deciding to move forward with another business or having buyers remorse is not a suitable means for a refund. Once payment has been made, the service purchased will begin and the final design will be delivered to the customer in the turnaround time frame given (Note: Turnaround times vary amongst projects or amount of projects. An ample 3-4 business days may be needed if the client requests revisions to be done.

Client Content Usage

Display: You grant Ashlynn Racquel permission to display your project content (logos, designs, etc.) for promotional purposes, including brochures, websites, and social media. This may include "before and after" comparisons.

Refunds & Cancellations:

  • Generally, refunds are not offered after work has begun.

  • Exceptions may be made upon mutual agreement.

  • Buyer's remorse is not a reason for a refund.

  • Once payment is received, the project will begin with a turnaround time provided.

  • Disputes during the project may result in cancellation without a refund.

  • Ashlynn Racquel retains ownership of all drafts, concepts, and files created during the project unless otherwise agreed.

Communication & Project Completion

  • Clients must provide all content requirements within 72 hours of purchase.

  • Clients must respond to drafts with approval or revisions within 72 hours.

  • Ashlynn Racquel may finalize a sample if no response is received within 5 days.

  • Abandoned projects with no design work started may be cancelled after 30 days with no refund.

Communication & Work Style

  • Email communication is preferred.

  • Response turnaround time is 72 hours.

  • Ashlynn Racquel operates during business hours on weekdays, excluding holidays and announced vacations.

  • Turnaround times vary based on project complexity and communication.

  • Clients are informed of expected times based on the information provided.

  • Ashlynn Racquel maintains a "no disturbance" clause during the design process.

  • Clients are encouraged to allow for uninterrupted work for optimal results.

  • Ashlynn Racquel reserves the right to refuse service for reasons including disrespect or disruptive behavior.

Digital Product Usage & License

  • All materials on this site are owned or licensed by Ashlynn Racquel Media.

  • Reproduction of any part of the products or related communications is prohibited.

  • You are granted a limited, non-transferable, non-exclusive license to use purchased content for non-commercial purposes only.

  • Sharing your purchased content with others is strictly prohibited.

  • Reprints, republication (partial or whole), or distribution of purchased content is not allowed.

  • Claiming ownership or using Ashlynn Racquel's intellectual property without written consent is strictly prohibited. This includes copyrights, trademarks, trade dress, course materials, and more.

  • Using purchased content or related materials for unlawful purposes is prohibited.

Cookies

We use cookies to improve your experience on our website. By using the site, you consent to our Cookie Policy (link to policy).

Electronic Records Management

In accordance with best practices for Electronic Records Management Systems (ERMS), Ashlynn Racquel Media maintains a system for storing and managing electronic records, including client communication and project files. This ensures the security and accessibility of your information for the required retention period.

Intellectual Property Rights

Unless otherwise stated, Ashlynn Racquel owns the intellectual property rights for all material on the site. You may access this content for your personal use subject to the restrictions set in these Terms of Service.

User-Generated Content

Ashlynn Racquel does not filter, edit, publish, or review comments posted on the website before they appear. Comments reflect the views of the commenter and do not necessarily represent the views of Ashlynn Racquel.

Ashlynn Racquel reserves the right to remove any comments deemed inappropriate, offensive, or in violation of these Terms of Service.

By posting comments, you warrant and represent that:

  • You have the right to post the comments and have all necessary permissions.

  • The comments do not infringe on any intellectual property rights of any third party.

  • The comments are not defamatory, libelous, offensive, indecent, or unlawful.

  • The comments will not be used for commercial purposes.

You grant Ashlynn Racquel a non-exclusive license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your comments in any form or media.